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Terms & Conditions

Acceptance of the Terms

By using our platform, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with any part of these Terms, please do not use our platform.

Eligibility Requirements

To use our platform, you must meet the following eligibility requirements:

  • You must be at least 18 years old (or the age of majority in your jurisdiction).
  • You must have a valid payment method.
  • You must provide accurate and complete information when registering for an account.
  • You must not use our platform for any purpose that is prohibited by these Terms.

Minimum Age Requirements

You must be at least 18 years old to use our platform. If we discover that you are under the age of 18, we reserve the right to terminate your account and withhold any winnings.

Geographic Restrictions

Our platform is only available to users located in jurisdictions where we have a license to operate. We may restrict access to certain countries or regions at our discretion.

Account Registration Rules

To register for an account, you must provide accurate and complete information when prompted during the registration process. You must also agree to these Terms and Conditions before completing your registration.

One-Account-Per-User Policy

You are only permitted to have one account on our platform. If we discover that you have multiple accounts, we reserve the right to terminate all of them and withhold any winnings.

Identity Verification and KYC

We may require you to verify your identity and provide proof of address at our discretion. You must comply with these requests promptly in order to continue using our platform.

Account Accuracy Obligations

You are responsible for ensuring that the information provided during account registration is accurate and up-to-date. We reserve the right to suspend or close accounts that contain inaccurate or incomplete information.

Account Security Responsibilities

You are responsible for maintaining the security of your account, including but not limited to:

  • Using a strong password.
  • Not sharing login credentials with others.
  • Being cautious when using public computers or networks.

Login Credentials and Password Protection

You must keep your login credentials secure at all times. We recommend that you use a strong password and avoid sharing it with anyone else.

Restricted Behaviour and Prohibited Activities

The following activities are prohibited on our platform:

  • Collusion.
  • Match-fixing.
  • Cheating or exploiting bugs in the software.
  • Using unauthorized software to play games.
  • Transferring funds from one account to another for illegitimate purposes.We reserve the right to suspend or close accounts that engage in any of these activities.

Bonus and Promotion Rules

Our bonus and promotion rules are designed to enhance your gaming experience. Please review our Bonus Policy for full details on how they work.

Wagering and Gameplay Conditions

Certain games have specific wagering conditions, such as minimum bet requirements. You must comply with these conditions in order to play the game.

Bonus Abuse Prevention

We reserve the right to withhold or reverse any bonuses that are suspected of being abused. This includes but is not limited to:

  • Taking advantage of a bonus offer by placing multiple bets on different outcomes.
  • Collusion or match-fixing for the purpose of taking advantage of a bonus offer.
  • Exploiting bugs in the software.

Deposits and Withdrawals

We accept various payment methods, including credit cards, e-wallets, and bank transfers. We reserve the right to change our accepted payment methods at any time. Please review our Deposit Policy for full details on how deposits work.

Verification Before Withdrawals

Before we can process a withdrawal, you may need to provide us with additional information or verification documents.

Processing and Review Procedures

We aim to process withdrawals within 24 hours of receiving your request. However, please note that this timeframe is subject to change.

Responsible Gambling Expectations

Gambling should be enjoyable and entertaining. We encourage all users to gamble responsibly and within their means.Please visit our responsible gambling page for more information on how we can help you maintain a healthy gaming experience.

Self-Exclusion and Account Restrictions

If you wish to self-exclude or have your account restricted, please contact us using the details provided in Section 10. We will do our best to accommodate your request as soon as possible.

Game Fairness and RNG Systems

Our games are designed with fairness in mind. Our Random Number Generator (RNG) software is certified by reputable third-party auditors to ensure that all outcomes are random and unbiased.

Technical Interruptions or Voided Gameplay

We reserve the right to void any gameplay if we determine that a technical issue has occurred. This includes but is not limited to:

  • Server downtime.
  • Software bugs.
  • Network issues.Please review our Technical Policy for full details on how we handle technical interruptions.

Suspension or Closure of Accounts

We may suspend or close accounts at our discretion, including but not limited to:

  • For non-payment.
  • For abuse of bonus offers.
  • For suspected match-fixing or collusion.Please see Section 5.2 for more information on why your account may be suspended or closed.

Intellectual Property and Platform Ownership

All intellectual property rights in the software and other materials used by our platform are owned exclusively by us, including but not limited to copyrights, trademarks, patents, design rights and trade secrets.

Limitation of Liability

We will only be liable for damages arising from a proven breach of these Terms. Our liability is capped at 100% of the amount held in your account.Please see our full policy on limitation of liability for more details.

Modification of Terms

These Terms may change at any time, including but not limited to:

  • To comply with new laws or regulations.
  • To reflect changes in how we operate the platform.We will notify users when these Terms are changed by displaying a prominent notification on our homepage. It is your responsibility to review and agree to the revised terms before continuing to use the platform.

Contact or Support Guidance

If you need help using the platform, please contact us through one of the following methods:

  • Phone
  • Email
  • Live Chat: Click on the live chat button at the bottom right-hand corner of our website to start a conversation.Please review Section 9 for more information on how we provide customer support.

Applicable Licensing or Regulatory Oversight

Our platform is licensed by the UK Gambling Commission and operated in accordance with its laws.